PerkExtra Acceptable Use Policy

 

Effective Date: 31.10.2022.

Thank you for choosing PerkExtra as your platform for digital gift voucher management and services. This Acceptable Use Policy outlines the terms and conditions governing the use of our services. By using PerkExtra, you agree to comply with this policy and ensure that your activities align with its guidelines.

  1. Prohibited Activities

    1. Illegal Activities: Users are strictly prohibited from engaging in any activities that are illegal, unlawful, or in violation of applicable laws and regulations.

    1.2. Fraudulent Practices: Users must not participate in any fraudulent or deceptive practices, including but not limited to identity theft, phishing, or impersonation.

    1.3. Intellectual Property Rights: Users must not infringe upon the intellectual property rights of others, including copyrights, trademarks, patents, or trade secrets.

    1.4. Privacy and Data Protection: Users must comply with all applicable privacy and data protection laws, ensuring the proper handling and protection of personal and sensitive information.

    1.5. Harassment and Defamation: Users must not engage in activities that harass, defame, threaten, or harm individuals or groups.

  2. Restricted Businesses and Services

    1. Prohibited Business Categories: PerkExtra prohibits the use of its platform for certain business categories, including but not limited to gambling, adult content, illegal substances, weapons, and any other activities involving unlawful goods or services.

    2.2. Compliance with Regulations: Users must comply with all local, regional, and international laws and regulations related to their specific business activities, including anti-money laundering (AML), counter-terrorism financing (CTF), and consumer protection.

  3. Prohibited Transactions and Services

    1. Prohibited Transactions: PerkExtra strictly prohibits any transactions that involve prohibited goods, services, or activities as outlined in this policy, as well as those that violate local, regional, or international regulations.

    3.2. Unlawful Activities: Users must not use the PerkExtra platform to engage in any activities that are illegal or unlawful, including but not limited to money laundering, fraud, or any other criminal activity.

 

  1. User Responsibility and Security

    1. Information Accuracy: Users are responsible for ensuring the accuracy and legality of the information they provide on the PerkExtra platform, including but not limited to account details, product descriptions, and terms of service.

    4.2. Platform Integrity: Users must not engage in any activity that could compromise the security, stability, or integrity of the PerkExtra platform, including hacking, unauthorized access, or distribution of malicious software.

  2. Reporting Unlawful Activities and Policy Violations

5.1. Reporting Process: PerkExtra encourages users to promptly report any unlawful activities or violations of this Acceptable Use Policy. If you discover any such activities, please contact our support team at report@perkextra.com  providing relevant details and supporting evidence.

5.2. Policy Enforcement: PerkExtra reserves the right to investigate reported violations and take appropriate action, which may include the suspension or termination of user accounts found to be in violation of this policy.

Please note that this Acceptable Use Policy is subject to change. It is your responsibility to review and comply with the most recent version available on our website.

Failure to comply with this policy may result in the suspension or termination of your PerkExtra account.

If you have any questions or need clarification regarding our Acceptable Use Policy, please contact our support team at report@perkextra.com

 

Intellectual Property protection and counterfeit reporting

 

At PerkExtra, we take intellectual property rights seriously and are committed to maintaining a platform that respects and protects these rights. We have implemented an IP infringement/counterfeit report process to address any concerns related to intellectual property violations. Our process is designed to ensure prompt action and effective resolution of reported incidents. Here are the key aspects of our IP infringement/counterfeit report process:

  1. Reporting Mechanism: We provide a dedicated reporting channel on our platform where users and rights holders can submit reports of suspected IP infringement or counterfeit activities. You can report such incidents by sending an email to ipinfringement@perkextra.com. This email address is specifically designated for reporting IP infringement and counterfeit concerns.
  2. Documentation and Evidence: We request that reports include relevant documentation and evidence to support the claim of IP infringement or counterfeit activity. This may include copyright registrations, trademark certificates, product descriptions, or any other relevant information. Please attach any supporting documents or evidence to your email.
  3. Review and Assessment: Upon receiving an IP infringement/counterfeit report, our dedicated team reviews and assesses the provided information thoroughly. We conduct a fair and impartial examination of the reported content or listings to determine if they violate intellectual property rights.
  4. Communication and Resolution: Once the review process is complete, we promptly communicate with the relevant parties involved, including the reporting party and the alleged infringer. If a violation is identified, we take appropriate action, which may include removing the infringing content, disabling user accounts, or any other necessary measures to address the issue.
  5. Appeals and Dispute Resolution: We understand that disputes may arise regarding intellectual property claims. We provide a process for users to appeal the removal of content or the disabling of accounts if they believe there has been an error or misunderstanding. Our team thoroughly investigates such appeals and strives to reach a fair resolution.
  6. Continuous Improvement: We are committed to continuously improving our IP infringement/counterfeit report process. We regularly assess our procedures, incorporate feedback from rights holders and users, and update our policies and practices to better address emerging challenges and ensure the highest level of protection for intellectual property rights.

By implementing this IP infringement/counterfeit report process and providing the dedicated email address ipinfringement@perkextra.com, we aim to create a safe and trustworthy environment for users, while respecting the rights of intellectual property owners.

 

User Generated Content

 

1.1. The PerkExtra System allows users to generate content, including but not limited to reviews, comments, and listings ("User Content"). You acknowledge and agree that you are solely responsible for any User Content you submit, and PerkExtra does not endorse or guarantee the accuracy, quality, or legality of User Content.

1.2. By submitting User Content, you grant PerkExtra a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, adapt, publish, translate, distribute, and display the User Content for the purpose of operating and improving the PerkExtra System.

1.3. You represent and warrant that you have the necessary rights and permissions to grant the license in clause 7.2, and that your User Content does not infringe upon the rights of any third party.

 

Privacy and Data Protection

 

1.1. PerkExtra respects your privacy and is committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and disclose your personal data. By using the PerkExtra System, you consent to the collection, use, and disclosure of your personal information as described in the Privacy Policy.

 

Intellectual Property Rights

 

1.1. The PerkExtra System and its content, including but not limited to trademarks, logos, designs, images, text, and software, are the intellectual property of PerkExtra or its licensors. You agree not to reproduce, modify, distribute, display, or create derivative works of any intellectual property belonging to PerkExtra without prior written consent.

 

Prohibited Activities

 

1.1. You agree not to use the PerkExtra System for any unlawful or prohibited activities, including but not limited to: a) Violating any applicable laws or regulations; b) Engaging in fraudulent, deceptive, or misleading practices; c) Interfering with the operation of the PerkExtra System or other users' access to the System; d) Uploading or transmitting viruses, malware, or other harmful content; e) Harassing, threatening, or abusing other users or individuals; f) Engaging in any activity that could harm the reputation or integrity of PerkExtra.

 

Liability and Disclaimer

 

1.1. PerkExtra strives to provide accurate and reliable information through the System, but we make no representations or warranties of any kind, express or implied, regarding the reliability, accuracy, or completeness of any information or content on the System.

1.2. To the fullest extent permitted by law, PerkExtra shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of the PerkExtra System.

 

Indemnification

 

1.1. You agree to indemnify and hold PerkExtra and its officers, directors, employees, and agents harmless from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of or in connection with your use of the PerkExtra System or any violation of this Agreement.

 

Dispute Resolution

 

1.1. Any disputes arising out of or in connection with this Agreement shall be resolved through good faith negotiations between the parties. If the parties are unable to reach a resolution, the dispute shall be submitted to mediation or arbitration in accordance with the rules of [Arbitration/Mediation Organization].

 

Modifications to the Agreement

 

1.1. PerkExtra reserves the right to modify or update this Agreement at any time without prior notice. Any changes to the Agreement will be effective upon posting on the PerkExtra System. Your continued use of the PerkExtra System after the posting of any changes constitutes your acceptance of the modified Agreement.

 

Severability

 

1.1. If any provision of this Agreement is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

 

Entire Agreement

 

1.1. This Agreement constitutes the entire agreement between you and PerkExtra regarding your use of the PerkExtra System and supersedes any prior agreements or understandings, whether written or oral.

 

 

 

Thank you for your understanding and cooperation in maintaining a safe and trusted environment for all PerkExtra users.